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Coronavirus Advice

Please see the following documents for information and advice on Coronavirus:

Risk Assessment - Covid-19- school reopening

Operational Plan for Extended opening - Staff & Governors

Support for Families


Please see below a selection of documents and links which may support families during the lock down.  They may offer further ideas for keeping busy, for supporting mental health and for staying safe online.  It is more important than ever that we take as much care of our mental well-being as we do our physical health during this time. Many of us will have loved ones and family members we will find ourselves physically isolated from; maintaining connections will be vital for everyone in our community.


If you need immediate support, the Department for Education have set up a dedicated helpline to answer questions about Coronavrius (COVID-19) related to education.  Staff, parents and young people can contact the helpline on 0800 046 8687.


The London Borough of Redbridge and partners would like to assure you that support remains available to all members of the community. Here are a few places you can contact:

  • Mental Health Direct
    • Mental Health Direct provide support and advice anytime of the day or night. The service can arrange for you to speak with a mental health professional and advise you about what service to contact to get the support you need. You can call 0300 555 1000; 24 hours a day, 365 days a year
  • Good Thinking
    • A digital mental health opportunity available to all Redbridge residents. It offers online web and app based tools and resources to help people feel less isolated:
  • Talking Therapies Redbridge
    • Redbridge Talking therapies accepts self-referral and can be contacted on: 0300 300 1554—option 1 (9am–5pm, Mon-Fri) Alternatively, you can self-refer online by visiting:
  • Samaritans
    • Samaritans is dedicated to reducing feelings of isolation and are currently available for telephone conversations and support. Please note Redbridge Samaritans is not accepting face to face callers at the present time. You can call Samaritans 24 hours a day, 365 days a year on 116 123 or you can visit:


Support Links


Mental Health Links


Online Safety Links


Related Documents

Reach Out

Press Release

Redbridge Council launches 'Reach Out' which is a new support service for victims of domestic abuse.

For Victims

Help and support is always available for anyone suffering from domestic abuse during isolation in Redbridge. 

Find support at

Call 999 if you are in immediate danger.


Watch a video here:


For Perpetrators

Are you struggling to manage your behaviour and hurting a love one?  Learn how you can stop the abuse from happening by contacting  ReachOut or find support in Redbridge at


Watch a video here:


SEND Support During School Closure

SEND Support During School Closure
Please follow the link Special Educational Needs & Disability (SEND) Local Offer for updates from Redbridge and any further information relating to support for children with a SEND.‚Äč 

SEND support for children in Early Years


The Early Years Advisory Service now has a section on the SERC website where they will be posting activities, links and resources.

Management of a Suspected Case